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5 Business Trends Shaping Automation in 2019

5 Business Trends Shaping Automation in 2019

The past year saw an explosion in the capabilities and possibilities of self-service automation. Driven by a push for speed and simplicity, 2019 will see consumers, corporations, and automation providers focusing on self-service automation with a purpose …
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How The Voice Of The Customer Can Transform CX

How The Voice Of The Customer Can Transform CX

Great customer experience in today’s business landscape begins with understanding what customers expect and demand from interactions with your brand. Taking a customer-centric mindset to CX means first listening to what customers have to say and then …
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