Logistics & Services Fact Sheet

Manage dynamic customer connections

Deflect calls with Zappix digital self-service capabilities. Automate pricing quotes, enhance shipment tracking, and stream instructional videos to transform the user journey.

Instantly available On-Demand Customer Service solutions enhance customer loyalty, increase repeat customers, and improve Customer Lifetime Value (CLV). Guide customers through the complicated shipping and logistics process with Zappix automation and the most user-friendly digital channels available. Timely alerts proactively sent by Zappix RPA bots complement instant customer access to every update to reduce calls to live agents and create a state of the art end-to-end automated CX.

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To learn more about how Zappix technology like Visual IVR, and innovative Robotic Process Automation (RPA) are transforming communication, customer service, and other industries, see the rest of our white papers:

Logistics & Services Fact Sheet

Deflect calls with Zappix digital self-service capabilities. Automate pricing quotes, enhance shipment tracking, and stream instructional videos to transform the user journey.

Fill the form to download the white paper

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