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This month's Zappix newsletter features the launch of our Digital Patient Engagement Solution in the Epic Connection Hub, alongside blogs discussing the evolution of customer service and the impact of late cancellations in healthcare.
This month's Zappix newsletter highlights a new partnership with ComApp to enhance customer experience for a major European utilities company, alongside insightful blogs on digital transformation in healthcare and the evolution of customer care outsourcing.
Read about Zappix's recognition as a Top Patient Experience Solutions Provider for 2024 by Healthcare Tech Outlook Magazine and our partnership with Vee24 to revolutionize digital customer service.
Check out our new video featuring Zappix President & CEO Yossi Abraham discussing 2024 contact center trends, and read more about our the launch of advanced CX and call center capabilities in collaboration with GTS.
Read about our recognition as the "Most Promising Utilities Tech Solutions Provider 2024" by CIO Review and explore emerging customer service trends for 2024.
Learn how our Digital Patient Engagement solution has created significant no-show reductions for gastroenterology and endoscopy clients, as well as learn more about our newly enhanced Digital Outreach Product.
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Zappix transforms the user journey during customer service interactions with an AI-Powered Digital Engagement Platform- engaging through Digital Outreach, deflecting inbound inquiries using Digital Self-service, and optimizing agents’ activities using Digital Agent Assist. The cloud-based platform enables workflow automation, rapid developments, and integration to back-end systems and provides an actionable Analytics Suite.