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Burlington, MA — October 9, 2024 — (EINPresswire) Zappix, a leader in AI-Powered Digital Engagement Platforms, is proud to announce the successful expansion of its services to a healthcare services provider. This agreement underscores Zappix’s commitment to delivering innovative automated digital customer service solutions. The provider, specializing in comprehensive wellness...
Patient expectations are constantly changing. Patients now demand convenience, personalization, and quick access to healthcare services, prompting providers to rethink how they engage with patients. This is where digital patient engagement comes in. Digital patient engagement refers to the use of technology—such as mobile apps, web-based portals, SMS, emails, and...
Patient no-shows present a serious and ongoing challenge for healthcare providers. These missed appointments disrupt the flow of care, decrease operational efficiency, and lead to significant financial losses. On average, patient no-shows range from 10% to 30%, depending on factors such as the medical specialty, geographic location, and patient demographics(MGMA...
Sam Fay, our Healthcare Sales Manager, dives into why patient no-shows are more than just a hassle—they disrupt patient care, waste resources, and impact overall efficiency. Watch the video to learn more about the impact of patient no-shows and reach out to Sam or visit our website to learn how...
This whitepaper explores the root causes of patient no-shows, their impact on health systems, and how technology-driven solutions can help reduce no-show rates and improve both patient and provider outcomes.
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Patient no-shows are a persistent issue for healthcare providers, affecting operations and patient care. When a patient misses an appointment without notice, it creates inefficiencies that ripple through the entire health system. From lost revenue to wasted resources, no-shows take a significant toll, making it essential for healthcare organizations to...
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Zappix transforms the user journey during customer service interactions with an AI-Powered Digital Engagement Platform- engaging through Digital Outreach, deflecting inbound inquiries using Digital Self-service, and optimizing agents’ activities using Digital Agent Assist. The cloud-based platform enables workflow automation, rapid developments, and integration to back-end systems and provides an actionable Analytics Suite.