Zappix solutions require minimal integration, do not disrupt your internal business practices, and maximize results at the same. Zappix Self-Serve Customer Service solutions launch with less than 10 hours of effort on your end, provide full analytics, and changes/updates can be made in seconds.
Our cloud-based solutions give your business the benefits of modern CX without the cost and headache of overhauling your entire business process.
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Zappix transforms the user journey during customer service interactions with an AI-Powered Digital Engagement Platform- engaging through Digital Outreach, deflecting inbound inquiries using Digital Self-service, and optimizing agents’ activities using Digital Agent Assist. The cloud-based platform enables workflow automation, rapid developments, and integration to back-end systems and provides an actionable Analytics Suite.
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