Press Releases

The Digital Patient Engagement and Visual Self-Service solutions provider has announced the launch of Digital Payment for a healthcare provider as part of its industry-leading digital solution. BURLINGTON, MASS.(PRWEB)Sep 08, 2022 — The service is integrated with payment gateways, relevant back end-systems and can be accessed via the provider’s website,...

The leading Visual Self-Service Solution provider was chosen by a large Hospitality and Travel company to automate customer service and improve CX. BURLINGTON, MASS.(PRWEB)Aug 03, 2022 — “We are excited to add another enterprise customer that works as hard to strengthen and improve digital customer experiences as much as we...

The Digital Patient Engagement and Visual Self-Service solutions provider has announced the signing of another healthcare provider to implement and launch its innovative engagement platform. BURLINGTON, MASS.(PRWEB)Jul 12, 2022 — “We are excited to provide our Digital Patient Engagement Solution to new clients in the healthcare industry,” said Yossi Abraham,...

The leading Visual Self-Service solution provider has added public sector organizations in the SLED Market to its list of clients. BURLINGTON, MASS.(PRWEB)June 14, 2022 — The ZappixSLED self-service solutionwill provide digital Self-Service to residents and citizens calling into public sector contact centers to improve the experience and increase efficiency by...

The leading Visual Self-Service provider will discuss a joint case study with partner Premiere Response and showcase its solution at the Northeast Contact Center Forum event. BURLINGTON, MASS.(PRWEB)May 26, 2022 — “I am excited to get back to real in-person events, and what could be better than reconnecting with leaders...

The leading Visual Self-Service solutions provider has signed two new strategic customers for its flagship Visual IVR product, meeting the continued growth in market demand for automated self-service solutions for customer service call center interactions. BURLINGTON, MASS.(PRWEB)May 10, 2022 —Zappix, the leading Visual Self-Service solutions provider, has signed two new...

Expanded capabilities, tighter integrations, and the most user-friendly interface on the market have created an automated outbound messaging platform as easy and convenient for those reaching out as it is for message recipients. BURLINGTON, MASS.(PRWEB)Apr. 06, 2022 — “I am excited to launch our enhanced Proactive Engagement solution — a...

The leading Visual Self-Service solutions provider has signed new customers for its Digital Payments solution and announced multiple new payment gateway integrations as it expands its reach in FinTech. BURLINGTON, MASS.(PRWEB)Mar. 17, 2022 — “We are excited to deploy our Digital Payments solution for more customers and help make the...

Leading Visual Self-Service provider, Zappix, has enhanced its Digital Patient Engagement solution with various features designed to further improve patient outcomes, reduce administrative burden on staff, and transform patient experience. BURLINGTON, MASS.(PRWEB)Feb. 23, 2022 —Zappix has enhanced itsDigital Patient Engagement solutionwith various features designed to further improve patient outcomes, reduce...

Zappix, the leading On-Demand Visual Self-Service Provider, and Premiere Response, a leading domestic omnichannel contact center, announced a partnership to deliver innovative self-service customer engagement solutions. BURLINGTON, MASS.(PRWEB)Feb. 02, 2022 — Visual Self-Service is ideal to manage many of the common, sometimes tedious, customer care tasks within complex customer care...

Zappix reports major growth during 2021 in all aspects — business (booking, cash flow, revenue, pipeline), on-boarding over two dozen new brands, signing strategic partnerships, recruitment of key members of the team, and significant expansion of their Visual Self-Service offering. During 2021 Zappix managed millions of Visual Self-Service interactions, leading...

The leading Visual Self-Service provider has launched an omni-channel self-service claims management solution including automated claims submission and claims status for insurance providers. BURLINGTON, MASS.(PRWEB)Dec. 15, 2021 —Zappix, the leading Visual Self-Service solutions provider, has launched aClaims Managementsolution empowering users to complete all claim related interactions via a self-service visual...