Join us for a lively fireside chat between GTS and Zappix, two industry leaders in the world of customer experience and digital transformation. In this conversation, they will share their insights on the latest trends, challenges, and opportunities in the field, and discuss practical strategies for businesses to deliver seamless, personalized experiences across all channels.
Please contact us to set a call with our implementation experts
Zappix transforms the user journey during customer service interactions with an AI-Powered Digital Engagement Platform- engaging through Digital Outreach, deflecting inbound inquiries using Digital Self-service, and optimizing agents’ activities using Digital Agent Assist. The cloud-based platform enables workflow automation, rapid developments, and integration to back-end systems and provides an actionable Analytics Suite.
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