In this exciting interview, the President and CEO of Zappix, Yossi Abraham, sits down with Zappix partner GTS to discuss the company’s innovative approach to customer service and digital transformation. With decades of experience in the tech industry, Yossi shares his insights on the industry and how Zappix is helping companies stay ahead of the curve.
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Zappix transforms the user journey during customer service interactions with an AI-Powered Digital Engagement Platform- engaging through Digital Outreach, deflecting inbound inquiries using Digital Self-service, and optimizing agents’ activities using Digital Agent Assist. The cloud-based platform enables workflow automation, rapid developments, and integration to back-end systems and provides an actionable Analytics Suite.
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