BPO Fact Sheet

Accelerate digital transformation and deliver the cutting-edge, technology-driven customer service that modern businesses require.

Digital Engagement lets BPOs capitalize on the power of modern technology. On average, Digital Self-Service and Visual IVR handle as much traffic as four agents at the cost of just one.

This visual Intelligent Virtual Assistant (IVA) powered by Zappix Robotic Process Automation (RPA) deflects calls from reaching agents, reduces average handling times, and lowers inbound call volumes by transforming voice encounters into visual experiences.

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To learn more about how Zappix technology like Visual IVR, and innovative Robotic Process Automation (RPA) are transforming communication, customer service, and other industries, see the rest of our white papers:

BPO Fact Sheet

Digital Engagement lets BPOs capitalize on the power of modern technology. On average, Digital Self-Service and Visual IVR handle as much traffic as four agents at the cost of just one.

This visual Intelligent Virtual Assistant (IVA) powered by Zappix Robotic Process Automation (RPA) deflects calls from reaching agents, reduces average handling times, and lowers inbound call volumes by transforming voice encounters into visual experiences.

Fill the form to download the white paper

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