The Zappix Patient Access Package empowers healthcare organizations to optimize their workflows, overcome workforce shortages, and improve access to patients throughout the patient journey through digital automation.
The Zappix Patient Access Package empowers healthcare organizations to optimize their workflows, overcome workforce shortages, and improve access to patients throughout the patient journey through digital automation.
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Zappix transforms the user journey during customer service interactions with an AI-Powered Digital Engagement Platform- engaging through Digital Outreach, deflecting inbound inquiries using Digital Self-service, and optimizing agents’ activities using Digital Agent Assist. The cloud-based platform enables workflow automation, rapid developments, and integration to back-end systems and provides an actionable Analytics Suite.