Zappix On-Demand Customer Service technology transforms CX for retail customers and enhances employee capabilities.
WIZMO, returns, and other critical functions are simply and elegantly solved by the Zappix platform. Connect your customers to the Visual IVR revolution today to increase customer satisfaction and grow Customer Lifetime Value (CLV). Turn tedious customer service interactions into the most enjoyable CX possible. Instantly answer customers through every digital channel.
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To learn more about how Zappix technology like Visual IVR, and innovative Robotic Process Automation (RPA) are transforming communication, customer service, and other industries, see the rest of our white papers:
Zappix transforms the user journey during customer service interactions with an AI-Powered Digital Engagement Platform- engaging through Digital Outreach, deflecting inbound inquiries using Digital Self-service, and optimizing agents’ activities using Digital Agent Assist. The cloud-based platform enables workflow automation, rapid developments, and integration to back-end systems and provides an actionable Analytics Suite.