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ZAPPIX SMARTPHONE VISUAL IVR


Empower Your Customers

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ZAPPIX SMARTPHONE VISUAL IVR


Empower Your Customers

SIGN UP FOR A FREE TRIAL TODAY!

CONNECT.

Build your own omni-channel Visual IVR app - Web, iPhone & Android


INNOVATION & TECH

The Zappix Mobile Cloud Visual IVR Platform allows businesses to provide a smartphone Visual IVR mobile experience that engages consumers, saves time, and delivers consistently high levels of customer service satisfaction.

VISUAL IVR SOLUTION

The Zappix Visual IVR SaaS platform transforms your consumer's experience by providing a SmartPhone visual and self service option from your customer's SmartPhone.

SELF SERVICE SOLUTION

The Zappix Visual IVR provides an omni-channel self-service experience to your customers making it easier to resolve a problem or complete a transaction without making a phone call.


Visual IVR in the news.

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VISUAL IVR SOLUTION


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VISUAL IVR SOLUTION


THE ZAPPIX VISUAL IVR SOLUTION.

The Zappix Visual IVR SaaS platform transforms your consumer's experience by providing a SmartPhone visual and self service option from your customer's SmartPhone. The Smartphone visual IVR app works as a native iPhone or Android App as well as an HTML 5 web app that can be accessed from your website or mobile app. The Zappix smartphone Visual IVR takes your existing IVR to a new level of engagement by providing omni-channel access to voice and non-voice channels – Telephony, Mobile forms, Videos, Images, PDFs, email, text messaging (SMS), Web, and Social Media. Deploy the Visual IVR and provide experience without making any changes to your existing IVR system. Furthermore, the Visual IVR smart menus can be configured independently of your existing IVR system to simplify the engagement.

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INNOVATION & TECHNOLOGY


Create and launch your own Zappix Visual IVR in days!

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INNOVATION & TECHNOLOGY


Create and launch your own Zappix Visual IVR in days!



Powerful Cross-Channel Analytics

The Zappix platform tracks all consumer interactions on the platform and provides data on the consumer journey through voice channel, social media, or self service options, as well as cross-channel when addressing a customer service issue. 

With the Zappix platform a business can analyze its customer's journey through voice channel, social media, or self service options. Analysis of cross-channel consumer behavior, identifying trends, and measuring consumer sentiment are some of the many powerful insights a business can use to dramatically improve customer service.

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LEARN MORE ABOUT ZAPPIX


See how a Zappix Visual IVR can help your business

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LEARN MORE ABOUT ZAPPIX


See how a Zappix Visual IVR can help your business