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Zappix, the leader in Visual IVR, Mobile On-Demand, and Instant App Authoring technology for Customer Service, announced today a new self-service option for Moishe’s NYC Movers.
Zappix, a smartphone Visual IVR software innovator, has announced a Visual IVR solution for the hearing impaired.
Zappix, the leader in Visual IVR, On-Demand Mobile, and Mobile App Authoring technology for Customer Service announced today an enhanced Agent Dashboard as part of its Visual IVR platform.
It's not just Facebook and Google who are slimming down their mobile apps for the sake of regions where data is slow or spotty. Twitter has confirmed to TechCrunch that it's testing a native Android equivalent to its Lite website in the Philippines, where slower phone networks and limited phone storage make the standard app…
This story is a version of a post published here. I bet that almost every company today has been there and done that: they have had innumerable brainstorming sessions over market research, social media engagement, and customer feedback data to
This is the third post in a four-part guest blog series from Base CRM dedicated to exploring the ways that sales and support can partner to help drive each other’s KPIs and business objectives. As we discussed in the previous posts of this blog series, retaining existing customers is just as important as acquiring new…