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Zappix Visual IVRHow to Implement a Visual IVR Get the White Paper


Build your own omni-channel Visual IVR app – Web, iPhone & Android

Zappix Visual IVR


The Zappix Mobile Cloud Visual IVR Platform allows businesses to provide a smartphone Visual IVR mobile experience that engages consumers, saves time, and delivers consistently high levels of customer service satisfaction.

Zappix Visual IVR


The Zappix Visual IVR SaaS platform transforms your consumer’s experience by providing a SmartPhone visual and self service option from your customer’s SmartPhone.

Zappix Visual IVR


The Zappix Visual IVR provides an omni-channel self-service experience to your customers making it easier to resolve a problem or complete a transaction without making a phone call.

Zappix News

Zappix Visual IVR

Moishe’s NYC Movers First Moving Company to Provide a Visual IVR and Mobile On-Demand Solution Using Zappix Instant App Technology

Zappix, the leader in Visual IVR, Mobile On-Demand, and Instant App Authoring technology for Customer Service, announced today a new self-service option for Moishe’s NYC Movers.

Zappix Visual IVR

Zappix Announces Customer Service Visual IVR Solution for the Hearing Impaired.

Zappix, a smartphone Visual IVR software innovator, has announced a Visual IVR solution for the hearing impaired.

Zappix Announces Visual IVR Enhanced Agent Dashboard

Zappix, the leader in Visual IVR, On-Demand Mobile, and Mobile App Authoring technology for Customer Service announced today an enhanced Agent Dashboard as part of its Visual IVR platform.

Industry News

Zappix Visual IVR
Twitter tests lightweight mobile app for countries with slow data

It's not just Facebook and Google who are slimming down their mobile apps for the sake of regions where data is slow or spotty. Twitter has confirmed to TechCrunch that it's testing a native Android equivalent to its Lite website in the Philippines, where slower phone networks and limited phone storage make the standard app…

Zappix Visual IVR
3 Most Important Reasons Why Companies FAIL at Customer Experience

This story is a version of a post published here. I bet that almost every company today has been there and done that: they have had innumerable brainstorming sessions over market research, social media engagement, and customer feedback data to

Zappix Visual IVR
Sales and support: Collaborating to increase growth

This is the third post in a four-part guest blog series from Base CRM dedicated to exploring the ways that sales and support can partner to help drive each other’s KPIs and business objectives. As we discussed in the previous posts of this blog series, retaining existing customers is just as important as acquiring new…


Zappix Visual IVR


The Zappix Visual IVR SaaS platform transforms your consumer’s experience by providing a SmartPhone visual and self service option from your customer’s SmartPhone. The Smartphone visual IVR app works as a native iPhone or Android App as well as an HTML 5 web app that can be accessed from your website or mobile app. The Zappix smartphone Visual IVR takes your existing IVR to a new level of engagement by providing omni-channel access to voice and non-voice channels – Telephony, Mobile forms, Videos, Images, PDFs, email, text messaging (SMS), Web, and Social Media. Deploy the Visual IVR and provide experience without making any changes to your existing IVR system. Furthermore, the Visual IVR smart menus can be configured independently of your existing IVR system to simplify the engagement.

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Create and launch your own Zappix Visual IVR in days!

Zappix Visual IVR


The Zappix platform tracks all consumer interactions on the platform and provides data on the consumer journey through voice channel, social media, or self service options, as well as cross-channel when addressing a customer service issue.

With the Zappix platform a business can analyze its customer’s journey through voice channel, social media, or self service options. Analysis of cross-channel consumer behavior, identifying trends, and measuring consumer sentiment are some of the many powerful insights a business can use to dramatically improve customer service.

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See how a Zappix Visual IVR can help your business