AI Customer Engagement Platform

The era of AI tools is over. The era of AI outcomes has begun.

AI Customer Engagement Platform

The era of AI tools is over. The era of AI outcomes has begun.

AI Customer Engagement Platform

The era of AI tools is over. The era of AI outcomes has begun.

Zappix is the AI Customer Engagement Outcomes-as-a-Service Platform built for enterprises that need more than technology, they need results.

At the core of every Zappix deployment is a Multimodal AI Agent: an LLM-powered conversational AI that engages customers simultaneously across voice and visual interfaces, in real time. It engages, shows, and resolves. No rigid menus. No scripted trees. End-to-end containment or a seamless handoff to a live agent with full context.

Zappix addresses customer engagement from both directions. On the inbound side, organizations deflect high volumes of incoming calls to AI self-service, achieving containment rates above 75%, reducing live agents’ workload, and resolving customer needs faster. On the outbound side, Zappix drives proactive customer engagement through fully automated, multi-touch campaigns across voice, text, and email, improving response rates and eliminating the manual effort traditionally required to reach customers at scale.

Zappix is the AI Customer Engagement Outcomes-as-a-Service Platform built for enterprises that need more than technology, they need results.

At the core of every Zappix deployment is a Multimodal AI Agent: an LLM-powered conversational AI that engages customers simultaneously across voice and visual interfaces, in real time. It engages, shows, and resolves. No rigid menus. No scripted trees. End-to-end containment or a seamless handoff to a live agent with full context.

Zappix addresses customer engagement from both directions. On the inbound side, organizations deflect high volumes of incoming calls to AI self-service, achieving containment rates above 75%, reducing live agents’ workload, and resolving customer needs faster. On the outbound side, Zappix drives proactive customer engagement through fully automated, multi-touch campaigns across voice, text, and email, improving response rates and eliminating the manual effort traditionally required to reach customers at scale.

Zappix is the AI Customer Engagement Outcomes-as-a-Service Platform built for enterprises that need more than technology, they need results.

At the core of every Zappix deployment is a Multimodal AI Agent: an LLM-powered conversational AI that engages customers simultaneously across voice and visual interfaces, in real time. It engages, shows, and resolves. No rigid menus. No scripted trees. End-to-end containment or a seamless handoff to a live agent with full context.

Zappix addresses customer engagement from both directions. On the inbound side, organizations deflect high volumes of incoming calls to AI self-service, achieving containment rates above 75%, reducing live agents’ workload, and resolving customer needs faster. On the outbound side, Zappix drives proactive customer engagement through fully automated, multi-touch campaigns across voice, text, and email, improving response rates and eliminating the manual effort traditionally required to reach customers at scale.

Zappix Highlights

Multimodal AI Agent

Voice + visual, simultaneously, in real time

LLM-Powered

Natural language, no rigid menus or scripted trees

Inbound & Outbound

One platform for both directions of engagement

Fully Managed

We design, build, launch, and optimize

Compliance-First

SOC 2, HIPAA, and GDPR certified

Outcomes-as-a-Service

You own results, not AI infrastructure

Zappix Highlights

Multimodal AI Agent

Voice + visual, simultaneously, in real time

LLM-Powered

Natural language, no rigid menus or scripted trees

Inbound & Outbound

One platform for both directions of engagement

Fully Managed

We design, build, launch, and optimize

Compliance-First

SOC 2, HIPAA, and GDPR certified

Outcomes-as-a-Service

You own results, not AI infrastructure

Zappix Highlights

Multimodal AI Agent

Voice + visual, simultaneously, in real time

LLM-Powered

Natural language, no rigid menus or scripted trees

Inbound & Outbound

One platform for both directions of engagement

Fully Managed

We design, build, launch, and optimize

Compliance-First

SOC 2, HIPAA, and GDPR certified

Outcomes-as-a-Service

You own results, not AI infrastructure

Executive Team

Yossi Abraham

President & CEO

Yossi Abraham

President & CEO

Yossi Abraham holds over 20 years of experience in various managerial roles, mainly in the Telecom and IT industry. Managerial positions include sales and business development, marketing, project management and chief of staff.

Prakash Guggilam

CTO

Prakash Guggilam

CTO

Prakash Guggilam is an experienced technology leader and architect with an established record of growing and retaining well-balanced, high functioning teams that ship. He holds over eighteen years of experience designing and building scalable systems.

Bob Barrows

Partnerships & Business Development

Bob Barrows

Partnerships & Business Development

Bob Barrows is an award-winning and dynamic business development executive with executive management success and over 20 years of proven expertise in delivering outstanding sales and marketing outcomes in highly competitive markets.

Avner Schneur

Chairman

Avner Schneur

Chairman

Avner Schneur has led several companies from the early stage to IPO or other exits. Avner is the President and CEO of GRM a leading Record and Document Management company, President and CEO of VisualVault, a leading cloud-native content platform and the founder and CEO of Kormeli, LLC an investment group dedicated to funding and guiding early-stage technology entrepreneurs and enterprises.

Philip Roizin

Board Member

Philip Roizin

Board Member

Phil Roizin was the CFO of RUELaLA INC., a major Internet retailer. He previously served as CEO and CFO of Brookstone and held senior roles at Franklin Mint and Dole Food Co. He holds an MBA from Wharton and a BComm from McGill.

Executive Team

Yossi Abraham

President & CEO

Yossi Abraham

President & CEO

Prakash Guggilam

CTO

Prakash Guggilam

CTO

Bob Barrows

Partnerships & Business Development

Bob Barrows

Partnerships & Business Development

Avner Schneur

Chairman

Avner Schneur

Chairman

Philip Roizin

Board Member

Philip Roizin

Board Member

Executive Team

Yossi Abraham
President & CEO

Yossi Abraham

President & CEO

Yossi Abraham holds over 20 years of experience in various managerial roles, mainly in the Telecom and IT industry. Managerial positions include sales and business development, marketing, project management and chief of staff.

Prakash Guggilam
CTO

Prakash Guggilam

CTO

Prakash Guggilam is an experienced technology leader and architect with an established record of growing and retaining well-balanced, high functioning teams that ship. He holds over eighteen years of experience designing and building scalable systems.

Bob Barrows
VP of Sales & Business Development

Bob Barrows

VP of Sales & Business Development

Bob Barrows is an award-winning and dynamic business development executive with executive management success and over 20 years of proven expertise in delivering outstanding sales and marketing outcomes in highly competitive markets.

Avner Schneur
Chairman

Avner Scneur

Chairman

Avner Schneur has led several companies from the early stage to IPO or other exits. Avner is the President and CEO of GRM a leading Record and Document Management company, President and CEO of VisualVault, a leading cloud-native content platform and the founder and CEO of Kormeli, LLC an investment group dedicated to funding and guiding early-stage technology entrepreneurs and enterprises.

Philip Roizin
Board Member

Philip Roizin

Board Member

Phil Roizin was the CFO of RUELaLA INC., a major Internet retailer. He previously served as CEO and CFO of Brookstone and held senior roles at Franklin Mint and Dole Food Co. He holds an MBA from Wharton and a BComm from McGill.