The leader in Visual IVR is delivering its highly successful On-Demand Service solutions to event attendees and sponsors.
BURLINGTON, MASS. (PRWEB) Dec. 10, 2019 — The leader in On-Demand Customer Service Solutions will attend the Northeast Contact Center Forum’s 2019 Winter Form on December 10 and provide attendees instant information and schedules through its popular On-Demand conference and event solution.
Event organizers operating around the globe have seen success deploying the Zappix On-Demand Conference & Event Solution since the solution launched last year.
“The Zappix Conference & Event Solution delivers cost-effective attendee engagement before, during, and after events,” said Yossi Abraham, Zappix president. “The solution has been very successful in encouraging event attendance, gathering productive, actionable feedback, and expanding the digital capabilities of our clients.”
The On-Demand Conference & Event Solution is perfectly suited for conference and event organizers looking for new, digital channels, as well as those who find native apps difficult to develop or maintain and native app downloads unlikely.
The innovative Conference & Event Solution offers a wide range of capabilities to attendees:
- On-Demand App providing critical information including location, agenda, speakers, and sponsors
- Outreach for driving registration through a wide range of digital messaging
- Text and Email reminders prior to events
- Real-time digital feedback forms and surveys
- Active sponsor interaction with attendees during events
Alerts and other attendee engagement capabilities utilized before events have significantly raised attendance for conferences employing Zappix solutions. Innovative sponsor interaction tools have enriched the attendee experience during events as well.
Zappix On-Demand Apps and active interaction tools allow attendees to instantly access additional sponsor information, collect personal notes during events, and securely send the collected information to their emails for reference after the event. The tools help attendees enjoy a more beneficial and productive event.
For more information on the NECCF Winter Forum click here.
Zappix delivers On-Demand Customer Service Solutions: Visual IVR, On-Demand Apps, Outbound Engagement and Robotic Process Automation (RPA). The cloud-based solutions improve the customer journey during contact center interactions. The open platform enables workflow automation, rapid deployments, and seamless integration to back-end systems (CRMs, ERPs, etc.), and IVRs, and provides a comprehensive Analytics Suite.
The Zappix solution provides significant benefits and ROI: reducing costs by increasing containment rates for contact centers, improving customer experience and Net Promoter Score (NPS), creating new revenue opportunities using targeted promotional banners and automation of revenue generating use-cases.
To learn more about Zappix, go to: www.zappix.com.
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