Zappix Inc. has seen great success implementing cost-effective, digital engagement solutions for regional conferences and professional associations.
BURLINGTON, MASS. (PRWEB) May 15, 2019 — The leader in On-Demand Customer Service Solutions including Visual IVR has successfully increased attendance and engagement for a variety of industry conferences and professional associations. Zappix On-Demand Apps deliver modern engagement to attendees through a variety of digital channels including outbound text and email messages before events, direct links to robust knowledge bases and other information in digital communications, and strategic access points during events.
“Zappix solutions provide cost-effective attendee engagement. The solutions are perfect for conference and event organizers looking for new, digital channels, and those who find native apps difficult to develop or maintain and native app downloads unlikely,” said Yossi Abraham, Zappix president. “On-Demand Apps have seen impressive adoption and earned great feedback from both event attendees and conference organizers.”
The innovative Conference & Event Solution offers a wide range of capabilities to attendees:
- On-Demand App providing critical information including location, agenda, speakers, and sponsors
- Outreach for driving registration through a wide range of digital messaging
- Text and Email reminders prior to events
- Real-time digital feedback forms and surveys
- Active sponsor interaction with attendees during events
Alerts and other attendee engagement capabilities utilized prior to events have significantly raised attendance for conferences employing Zappix solutions. Innovative sponsor interaction tools have enriched the attendee experience during events as well.
Zappix On-Demand Apps and active interaction tools allow attendees to instantly access additional sponsor information, collect personal notes during events, and securely send the collected information to their own emails for reference after the event. The tools help attendees create a more beneficial and productive event.
Zappix provides On-Demand Customer Service Solutions: Visual IVR, On-Demand Apps, Outbound Engagement and Robotic Process Automation (RPA). The cloud-based solutions improve the customer journey during contact center interactions. The open platform enables workflow automation, rapid deployments, and seamless integration to back-end systems (CRMs, ERPs, etc.), and IVRs, and provides a comprehensive Analytics Suite.
The Zappix solution provides significant benefits and ROI: reducing costs by increasing containment rates for contact centers, improving customer experience and Net Promoter Score (NPS), creating new revenue opportunities using targeted promotional banners and automation of revenue generating use-cases.
To learn more about Zappix, go to: www.zappix.com.
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