Press Releases

BURLINGTON, MA – [September 10, 2025] (EINPresswire) — Zappix, a leading provider of AI-powered Digital Engagement Platforms transforming how healthcare providers, payers, and patients connect, has been featured in The Silicon Review’s “Best HealthTech Companies to Watch 2025”. The profile—“Bridging the Healthcare Engagement Gap: How Zappix Drives Better Outcomes and...

BURLINGTON, MASS. – August 18, 2025 (EIN Presswire) – Zappix, a leading provider of AI-powered digital engagement solutions, today announced its sponsorship and attendance at Genesys Xperience 2025 hosted by Genesys®, a global cloud leader in AI-Powered Experience Orchestration. Xperience, the CX event of the year, will take place September...

Zappix is proud to announce the successful launch of its cutting-edge Visual IVR solution with a prominent insurance provider in Mexico....

Zappix, a leading provider of Digital Patient Engagement solutions, is proud to announce its participation in the Massachusetts Health & Hospital Association’s (MHA) 88th Annual Meeting, taking place on January 30, 2025....

Burlington, MA – January 21, 2025 (EIN Presswire)– Zappix, a leader in AI-Powered Digital Engagement Platforms, announced a significant 250% increase in Digital Self-Service usage among its retail clients during the holiday season. This surge underscores digital self-service solutions’ critical role in enhancing customer experiences, deflecting calls from contact centers,...

Zappix is proud to announce the launch of its most recent client in the corporate wellness sector. The provider, specializing in comprehensive wellness programs for employees across multiple organizations, has implemented Zappix’s Visual IVR and advanced Digital Self-Service capabilities to enhance their customer experience....

Burlington, MA — October 9, 2024 — (EINPresswire) Zappix, a leader in AI-Powered Digital Engagement Platforms, is proud to announce the successful expansion of its services to a healthcare services provider. This agreement underscores Zappix’s commitment to delivering innovative automated digital customer service solutions. The provider, specializing in comprehensive wellness...

Burlington, MA – (BUSINESSWIRE) – Zappix, a leading AI-Powered Digital Engagement Platform provider, is pleased to announce the signing of a new insurance client in Mexico through its strategic partnership with Genesys, leveraging the Genesys AppFoundry Marketplace. This collaboration highlights Zappix’s ongoing commitment to delivering innovative digital engagement solutions that...

Zappix, a leading AI-Powered Digital Engagement Platform provider, has partnered with ComApp, one of the major Italian CX System Integrators, to deliver an innovative solution for a major utilities company in Europe. The implementation of this service automates the reporting process for public lighting outages, including traffic lights and street...