Press Releases

Zappix, Inc. To Attend The 2019 NECCF Conference and ExpoThe leader in On-Demand Customer Service Solutions including Visual IVR is among the sponsors of Northeast Contact Center Forum’s 2019 Annual Conference and Expo. BURLINGTON, MASS.(PRWEB)Feb. 06, 2019 —The leader in On-Demand Customer Service Solutions will attend and is a sponsor...

Zappix, Inc. And Cloud Payment Group Announce Expanded PartnershipZappix and partner Cloud Payment Group have expanded their partnership in the Australian market. BURLINGTON, MASS.(PRWEB)May 29, 2019 —The leader in On-Demand Customer Service Solutions including Visual IVR has expanded its partnership withCloud Payment Group. The partnership saw impressive success after launching...

Zappix Inc. Announces New Multinational B2B Client For On-Demand Customer ServiceZappix Inc. will provide its On-Demand Customer Service products to help support customer experience and digitize workflows for a new client. BURLINGTON, MASS.(PRWEB)May 22, 2019 —The leader in On-Demand Customer Service Solutions includingVisual IVRhas signed a new multinational B2B client....

Zappix Inc. has seen great success implementing cost-effective, digital engagement solutions for regional conferences and professional associations. BURLINGTON, MASS.(PRWEB)May 15, 2019 —The leader in On-Demand Customer Service Solutions includingVisual IVRhas successfully increased attendance and engagement for a variety of industry conferences and professional associations. Zappix On-Demand Apps deliver modern engagement...

Zappix, Inc. and CX Outcome Announce Partnership To Improve CX In Latin AmericaZappix Inc. has partnered with customer experience software company CX Outcome (CXO) to deliver on-demand customer service and improved CX to Latin America. BURLINGTON, MASS.(PRWEB)May 7, 2019 —The leader in On-Demand Customer Service Solutions including Visual IVR has...

Leading Healthcare Provider Selects Zappix Digital Patient Engagement SolutionPremiere On-Demand Customer Service provider Zappix, Inc. expands its reach in the healthcare industry and signs a new customer. BURLINGTON, MASS.(PRWEB)May 01, 2019 —Zappix, Inc., leading Visual IVR and On-Demand Customer Service solutions vendor, has been selected by a leading healthcare provider...

Zappix Inc. Unveils Major Upgrades To Zappix Studio CapabilitiesZappix Inc. customers and partners are now using an updated cloud-based product management tool to build, integrate, and launch Zappix offerings. BURLINGTON, MASS.(PRWEB)Apr. 24, 2019 —The leader in On-Demand Customer Service Solutions including Visual IVR has released an update to its cloud-based...

Zappix Inc. Provides Innovative Citizen Engagement Platform For Public Sector AgenciesZappix Inc. has applied its On-Demand Customer Service solutions to support the digital transformation and automation needs of public sector agencies BURLINGTON, MASS.(PRWEB)Apr. 17, 2019 —The leader in On-Demand Customer Service Solutions including Visual IVR is helping agencies in the...

Zappix Inc. Offers BPO Vendors Innovative Monetization Opportunities via On-Demand Self-Service SolutionsZappix Inc. is leveraging its revolutionary On-Demand Customer Service and Automation Technology to provide self-service capabilities for monetization by Business Process Outsourcing partners. BURLINGTON, MASS.(PRWEB)Apr. 10, 2019 —The leader in On-Demand Customer Service Solutions including Visual IVR is partnering...

Zappix Inc. Launches Digital Feedback Solution As Part Of New Survey OfferingZappix Inc. has enhanced its survey capabilities, adding proactive customer feedback opportunities and more robust insights BURLINGTON, MASS.(PRWEB)Apr. 03, 2019 —The leader in On-Demand Customer Service Solutions including Visual IVR has enhanced its survey capabilities, adding proactive customer feedback...

Zappix, Inc. Named A CRM Magazine 2019 CRM Service Awards Rising StarZappix Inc. has been named as one of six Rising Stars in CRM Magazine’s 2019 Service Awards. BURLINGTON, MASS.(PRWEB)March 27, 2019 —The leader in On-Demand Customer Service Solutions including Visual IVR has earned recognition from CRM Magazine and destinationCRM.com...

Zappix, Inc. Adds Automated Messaging Retry Logic to Innovative Outbound Engagement OfferingThe leader in On-Demand Customer Service Solutions including Visual IVR has announced added intelligent automation capabilities for its Outbound Engagement product. BURLINGTON, MASS.(PRWEB)March 20, 2019 —The leader in On-Demand Customer Service Solutions has developed major advancements in intelligent automation...