Optimize Patient Access

Streamline workflows, improve communication, and enhance patient satisfaction—all with one comprehensive solution.

0 %
Decrease
Patient No-Shows
0 %
Decrease In Late
Cancellations

Empowering Patient Access With Zappix

The Zappix Patient Access Package empowers healthcare organizations to optimize workflows, overcome workforce shortages, and improve access to patients through digital automation.

By streamlining patient outreach, scheduling, and routine tasks, healthcare providers can focus on delivering care while enhancing patient engagement.

Referral Conversion Improvement

Zappix clients have doubled their booked appointments rate, going from 33% to 66%.

Overcoming Barriers to Patient Access in Healthcare

The healthcare industry is under immense pressure, with workforce shortages and administrative burdens creating significant obstacles to effective patient access. Staff are stretched thin, and outdated, manual processes for scheduling, referrals, and communication only amplify these challenges. The result? Gaps in care, inefficiencies, and dissatisfied patients.

The Hidden Costs of Manual Processes

Relying on manual workflows for critical tasks like scheduling and communication leads to:

  • Missed Opportunities for Care: Patients miss appointments due to lack of reminders or poor communication.
  • Delays in Treatment: Inefficient referral processes and scheduling slow down the delivery of care.
  • Frustrated Patients: Poor communication and long wait times erode trust and satisfaction, leaving patients feeling neglected.

These inefficiencies place unnecessary stress on healthcare teams while reducing the quality of patient care.

How Zappix Helps:

  • Smart Scheduling Solutions: Allow patients to book and manage appointments effortlessly, reducing scheduling conflicts and no-shows.
  • Streamlined Referral Coordination: Ensure patients are guided through their care journey efficiently, without unnecessary delays.
  • Real-Time Communication: Deliver timely updates and reminders through SMS, email, or other preferred channels.
  • Enhanced Patient Experience: A user-friendly, efficient system that fosters trust, improves satisfaction, and drives better health outcomes.

With Zappix, healthcare providers can break free from the constraints of workforce shortages and administrative burdens, ensuring every patient has timely access to the care they need while improving operational efficiency and satisfaction.

Key Features:

  1. Referral Management
    • Simplifies appointment booking and procedure scheduling.
    • Educates patients on procedures and promotes the organization.
  2. Self-Service Scheduling
    • Automation and smart scheduling logic for seamless bookings.
  3. Recall Management
    • Automated reminders for follow-ups and preventive screenings.
  4. Digital Intake Forms
    • Digitized paperwork integrated with backend systems.
  5. Live Chat
    • Real-time communication for personalized patient support.
    • Accessible on mobile devices and online.

Patient Access Brochure

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Client Story: Tufts Medical Center

See how automated appointment scheduling and outreach improves the patient experience and reduces administrative burdens for healthcare providers.

Referral Management

Zappix automated digital outreach transform traditional textual notifications into engaging , automated, and interactive options, enabling patients to  schedule referred appointments

Self-Service Scheduling

The Zappix Intelligent Scheduling solution goes beyond simple appointment reminders by engaging patients with automated visual interactions  empowering them to confirm, cancel, schedule, or reschedule appointments seamlessly.

Digital Intake

Digital self-service forms sent to patients as soon as they book an appointment or sent along with appointment reminders reduce the need for manual data entry and allow patients to submit all information health systems need directly to EMR databases.

Whitepaper: The Importance of Converting Referrals in Healthcare and the Role of Proper Engagement Strategies

Meet With Us!

Meet with Sam Fay, our Healthcare Sales Manager, to learn how Zappix Digital Patient Engagement is transforming patient journeys and decreasing no-show rates.

 

Select a time that works best for you!