Press Releases

As businesses adapt to customer service and business needs during the COVID-19 pandemic, the leading Visual IVR provider has seen a sharp increase in demand for its flagship product. BURLINGTON, MASS.(PRWEB)Aug. 12, 2020 —Zappix, the leading Visual IVR and Mobile On-Demand App vendor, has seen a sharp increase in demand...

The leading Visual IVR provider announced two new customers have launched its flagship product – a B2B solution provider and a retailer. BURLINGTON, MASS.(PRWEB)July 23, 2020 —Zappix, the leading Visual IVR and Customer Self-Service vendor, has launched its flagship Visual IVR solution for two more customers. Zappix has seen increased...

Zappix, the leading Visual IVR and Customer Self-Service Solutions provider, has partnered with Firstsource, the leading provider of customized Business Process Management (BPM) services to bring modern automation and innovation to contact centers. BURLINGTON, MASS.(PRWEB)July 15, 2020 —Zappix, the leading service provider for Visual-IVR and On-Demand Apps, has partnered with...

Proactive daily symptom assessments delivered to GRM employees via text or email help to keep customers and the workforce safe during COVID-19. BURLINGTON, MASS.(PRWEB)July 7, 2020 —Zappix, the leading Mobile On-Demand App vendor, has launched a mobile-based visual solution to help GRM Document Management adapt their workforce management to COVID-19....

The large business supplier has implemented Zappix Visual IVR customer self-service for its North American operation. BURLINGTON, MASS.(PRWEB)June 25, 2020— Zappix, the leading Visual IVR and Customer Self-Service provider, has launched its flagship Visual IVR solution for a B2B vendor operating across North America. The Zappix solution was chosen as...

Proactive daily symptom assessments pushed to employees via text or email help to keep your workforce safe during COVID-19. BURLINGTON, MASS.(PRWEB)June 18, 2020— Zappix, the leading On-Demand Customer-Service Solutions vendor, has launched a new solution aimed at businesses adapting their workforce management to COVID-19. The new Zappix“Back To Work”Solution delivers...

The national retailer chose the Zappix Visual IVR Customer Self-Service Solution to assist with increasing call volumes during the COVID-19 outbreak and beyond. BURLINGTON, MASS. (PRWEB) May 29, 2020— Zappix, the leading Visual IVR and Customer Self-Service vendor, has launched its flagship Visual IVR solution for another national retailer. Zappix...

The leading Visual IVR vendor has launched a new product aimed at relieving call centers overwhelmed by COVID-19 related inbound volume spikes by delivering self-service resolutions while callers wait on hold. BURLINGTON, MASS.(PRWEB)May 20, 2020— Zappix, the leader in Visual IVR and On-Demand Customer Service Solutions, has introduced Zappix On-Hold...

The leading Visual IVR vendor has seen increased demand for its flagship product as well as other Customer Self-Service Solutions during the global coronavirus pandemic. BURLINGTON, MASS.(PRWEB)Apr 30, 2020 —The impact of the COVID-19 pandemic has increased demand forVisual IVRand other customer service automation solutions, according to leading Visual IVR...

The national retailer launched the automated Zappix Visual IVR solution to assist with increasing call volumes during the COVID-19 outbreak and beyond. BURLINGTON, MASS.(PRWEB)Apr 16, 2020—Zappix, the leading Visual IVR and Customer Self-Service vendor, has been selected by the national off-price retailer to assist with increasing call volumes during the...

The leader in on-demand customer self-service solutions helped customers across industries and around the world adapt their coronavirus messaging at record speed. BURLINGTON, MASS.(PRWEB)Apr 02, 2020 — Zappix customers have seen many benefits over the past month, including: Deflection of calls away from overwhelmed call centers with digital self-service solutions...

In response to the coronavirus outbreak affecting the world and upending offices and contact centers, the leading Visual IVR provider has begun distributing its solutions at minimal cost to help healthcare companies and others operate smoothly during the crisis. Click Here To Get In TouchOur COVID-19 Offer BURLINGTON, MASS.(PRWEB)Mar. 17,...