by Johnny Rosa | Oct 25, 2021
Zappix Case Studies Mitsui Sumitomo Seguros Visual self-service solution for insurance customer care Problem Mitsui Sumitomo in Brazil was looking for a quick, easy, and automated solution for customers searching for information about the status of a...
by Johnny Rosa | Oct 13, 2021
Zappix Case Studies Roadside Assistance Service Provider Deflecting calls from live agents and improving the customer experience Problem One of the largest roadside assistance service providers in the United States wanted to significantly reduce the...
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