Logistics & Services

Logistics & Services

Zappix Case Studies     Logistics & Services Deflecting routine calls and deploying a dynamic FAQ solution Problem An international logistics corporation needed to deflect simple, routine calls away from agents.  They also identified a need to build a...
Auto Rental Company

Auto Rental Company

Zappix Case Studies     Auto Rental Company Reducing AHT and improving employee experience with Zappix Agent Assist Problem One of the largest auto rental agencies in the United States was looking for a way to reduce the average handle time of customer...