Press Releases

Zappix, Inc. Unveils New Automated Pre/Post Procedure Reminders For Healthcare ProvidersHealthcare providers are implementing the Zappix Healthcare Suite to improve patient engagement and preparedness, reduce no-shows, and increase staff productivity BURLINGTON, MASS.(PRWEB)Jan. 30, 2019 —Leading Visual IVR vendor Zappix, Inc. has unveiled the new Zappix Pre/Post Procedure Reminders solution to...

Zappix, Inc. Visual IVR Implemented By Major International Logistics Company To Improve Self-ServiceA major international logistics company has implemented Zappix Visual IVR to improve Customer Experience BURLINGTON, MASS.(PRWEB)Jan. 23, 2019 —Transformative Visual IVR vendor Zappix, Inc. has implemented its On-Demand Customer Service Solutions with a major international logistics company in...

Zappix, Inc. Unveils Amazon Alexa Integration to Enhance the Customer ExperienceThe leader in On-Demand Customer Service Solutions unveils new integrations with Amazon Alexa devices at this year’s NRF 2019: Retail’s BIG Show. BURLINGTON, MASS.(PRWEB)Jan. 15, 2019 —Zappix, Inc., a leader in innovative On-Demand and Visual IVR Customer Service Solutions, unveiled...

Zappix, Inc. to Showcase Next-Gen Customer Service Technology at NRF 2019 with Partner RadialThe leader in On-Demand Customer Service Solutions to participate in the National Retail Federation’s annual show with partner Radial BURLINGTON, MASS.(PRWEB)Jan. 09, 2019 —Zappix, Inc., a leader in On-Demand Customer Service Solutions, will showcase transformative new self-service...

Zappix, Inc. Saves Retailers Thousands of Dollars This Holiday Season While Improving Customer ExperienceThe leader in Digital Self-Service is helping its retail clients transform the customer journey during the busy holiday season via Mobile On-Demand & Visual IVR BURLINGTON, MASS.(PRWEB)Dec. 18, 2018 —Zappix, Inc. Digital Self-Service solutions are saving the...

Zappix, Inc. And Cloud Collections Announce Implementation of New Digital Debt Collection SolutionThe emerging leader in Mobile On-Demand Visual IVR has revealed a new implementation of its Digital Debt Collection solution with Cloud Collections. BURLINGTON, MASS. (PRWEB) Dec. 11, 2018 —Zappix, Inc., a Visual IVR industry leader, and Cloud Collections...

Zappix, Inc. Unveils New Comprehensive Actionable Analytics Capabilities as Part of the Zappix Analytics SuiteThe emerging leader in Visual IVR has announced new capabilities allowing customers the ability to actively understand and analyze end user trends. BURLINGTON, MASS.(PRWEB)Dec. 04, 2018 —Zappix, Inc., Visual IVR industry leader, has added new Actionable...

Zappix Inc. And C-Zentrix Partner to Provide Comprehensive Cloud-Based Customer Center Solution with Next-Gen Self-Service Zappix Inc. has partnered with C-Zentrix to enhance their cloud-based technology suite and further automate the customer journey. By JOHNNY ROSA BURLINGTON, MASS. (PRWEB) NOVEMBER 27, 2018 Zappix Inc., the fast-growing, emergingVisual IVRindustry leader, has...

Zappix, Inc. Helps Healthcare Providers Increase Revenues and Improve Productivity with On-Demand Digital Engagement Technology The fast-growing Visual IVR vendor saves revenue for healthcare providers with an automated self-service solution to no-shows and other high-value use cases. By JOHNNY ROSA The US healthcare system loses$150 billionevery year because of no-shows....

Zappix Inc. And Partner Radial, Inc. Announce Newly Expanded Customer Base And Product Offering Zappix Inc. and partner Radial, Inc. have added three new customers and an expanded offering with new use cases to their industry leading Visual IVR platform. By JOHNNY ROSA OCTOBER 23, 2018 — BURLINGTON, Mass. Emerging...

Zappix Inc. and Talkdesk Partner to Provide Comprehensive Cloud-Based Contact Center SolutionZappix, the Visual IVR leader, has partnered with Talkdesk to reach new markets and enhance customer service automation and self-service capabilities for over 1,400 enterprises. BURLINGTON, MASS.(PRWEB)Sep. 18, 2018 —The fast-growing Zappix, Inc. has partnered with Talkdesk, an enterprise...

Zappix Inc. Announces New Outbound Engagement Solution To Help Customers Improve Business Outcomes The leading On-Demand Visual IVR provider has added new outbound engagement tools to optimize productivity and utilization. By JOHNNY ROSA The fast growing Zappix, Inc. has added Outbound Engagement tools to its already customer focused digital self-service...